Privacy policy
Last updated October 19, 2026
Guideline Desk LLC ("we") runs guidelinedesk.com. This policy explains what we collect and what we do with it.
What we collect
- Account: your email address and sign-in records.
- Billing: your plan, its dates and your Stripe customer ID. Stripe collects and holds your payment details under its own privacy policy.
- Usage: the time and size (in AI tokens) of each document assessment, and whether it succeeded.
- Basic logs: standard request logs from our hosting provider, such as IP address and pages visited, kept for a short period for security.
What we don't collect or keep
We do not store the documents you upload, the text extracted from them, or the scores and analysis the desk produces. Documents are processed in your browser and relayed through our server to our AI provider only to produce your result. We do not sell or rent personal information, and we don't use advertising trackers.
Who we share with
- Anthropic, to generate the scoring draft. Anthropic doesn't train on this data without express permission; see our security page for retention.
- Stripe, for payments; Supabase, for our accounts database; Vercel, for hosting; and our email provider, to send sign-in links and receipts.
- Anyone else only if the law requires it, and then we'll tell you unless we're legally barred from doing so.
How long we keep it
Account and billing records: while your account is open, and as long afterward as tax and accounting rules require. Usage counts: 13 months. Audit entries: 3 years.
Your choices
You can cancel any time from your account. To see or delete your account data, email support@guidelinedesk.com from your account address.
Your clients' information
You decide what to upload. We act only as your service provider for those documents, and we handle them as described here and on our security page.
Changes
If we change this policy in a way that matters, we'll email you before it takes effect.